Return Policy

At Hickory Flag Co, we stand by the craftsmanship of every flag we make. If you’re not fully satisfied, we’ll gladly accept returns under the following conditions:

Eligibility

• Returns are accepted within 30 days of delivery.

• Flags must be unused, undamaged, and in original condition.

• Proof of purchase is required (your order confirmation email is fine).

Refunds

• Once your return is received and inspected, we’ll issue a full refund to your original payment method.

• Please allow 5–7 business days for the refund to appear on your account.

Return Shipping

• Customers are responsible for the cost of return shipping.

• We recommend using a trackable service, as we cannot be responsible for items lost in transit.

Exchanges
At this time, we do not offer direct exchanges. If you’d like a different flag, please return your original order for a refund and place a new order through the site.

How to Start a Return
To begin a return, please email us at ryan@hickoryflagco.com with your order number and reason for return.